About Us:

Fitzroy Lane is a vibrant and welcoming bistro known for its seasonal menus, locally sourced ingredients, and exceptional guest experience. We are passionate about great food, excellent service, and creating a warm atmosphere for both guests and staff. We’re looking for a dedicated and enthusiastic Assistant Restaurant Manager and Supervisor to join our team and support daily operations.

Job Summary:

As the Assistant Restaurant Manager, you will play a key role in the smooth and efficient running of the bistro. You will support the Restaurant Manager and team n overseeing day to day operations, supervising staff, maintaining high service standards, and ensuring a top-tier guest experience. This is a hands on role ideal for someone with leadership experience in hospitality and a passion for food and service.

Key Responsibilities:

• Assist in managing the daily operations of the bistro, including front-of-house service and staff coordination

• Support the hiring, training, and scheduling of front-of-house staff

• Ensure outstanding guest service and promptly handle customer feedback or complaints

• Maintain high standards of cleanliness, presentation, and health & safety compliance

• Help oversee inventory, ordering, and stock rotation

• Ensure a smooth flow of service between the kitchen and the dining area

• Lead by example and support team morale and performance

• Open and/or close the bistro, including cash handling and end-of-day reporting

Benefits:

• Competitive salary based on experience

• Opportunities for career growth

• Staff meals and discounts

• Supportive team environment

• Paid time off and holiday pay (if applicable)

Requirements:

• Previous experience in a supervisory or management role within a restaurant, café, or bistro

• Strong leadership and interpersonal skills

• Excellent communication and problem solving abilities

• Passion for hospitality and delivering exceptional guest experiences

• Able to thrive in a fast-paced, team-oriented environment

• Flexible availability, including evenings, weekends, and holidays

• Familiarity with point-of-sale (POS) systems and basic office software

Preferred Qualifications:

• Food Safety Certification (or willingness to obtain)

• Knowledge of food, wine, and seasonal bistro-style cuisine

• Experience in training and developing staff